Privacy Policy
Last Updated: July 20, 2026
1. Introduction
Welcome to When In Baguio Travel (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, When In Baguio Travel (the “App”). The App is a travel guide designed to help users discover attractions, restaurants, and services in Baguio City, Philippines.
You may use the App as a guest without creating an account. Creating an account is optional and only required if you wish to save favorite places.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
2.1 Information You Provide to Us
If you choose to create an account to save favorites, we collect your full name, email address, and password. Passwords are stored in encrypted form. Guest users do not need to provide this information.
2.2 Information Collected Automatically
Even as a guest or registered user, the App may automatically collect device information, usage data, and log data such as IP address and app crashes for troubleshooting and analytics.
2.3 Information We Do NOT Collect
We do not collect precise GPS location, contacts, photos, media, or payment information.
3. How We Use Your Information
We use the information we collect to provide and maintain the App, allow registered users to save favorites, personalize your experience, respond to inquiries, analyze usage trends, and detect technical issues or security concerns. We do not use your data for targeted advertising.
4. Third-Party Services
The App uses Google Maps to open and display coordinates of places. When you tap to view a location, you are redirected to Google Maps, which is governed by Google’s Privacy Policy. We do not share your personal data with Google Maps.
The App may contain links to external websites such as restaurant websites or booking platforms. We are not responsible for the privacy practices of these third parties.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only with trusted service providers, to comply with legal requirements, in connection with a business transfer, or with your explicit consent.
6. Data Security
We implement industry-standard security measures, including hashed and salted passwords and SSL/TLS encryption for data transmission. No method of transmission over the internet is 100% secure.
7. Data Retention
We retain account information until you delete your account or request deletion. Usage and log data are retained for up to 12 months for analytics and troubleshooting.
8. Your Rights and Choices
You may have the right to access, correct, delete, or object to the processing of your personal data. To exercise these rights, contact us at joycegonzales@wheninbaguio.com.
9. Children’s Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
10. International Data Transfers
Your information may be stored and processed on servers located outside your country of residence. By using the App, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Last Updated” date and notify account holders where appropriate. Your continued use of the App after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: joycegonzales@wheninbaguio.com
13. Consent
By using the When In Baguio Travel App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.