Account Deletion
Last Updated: July 20, 2026
1. Your Right to Delete Your Account
You have the right to delete your account and personal data at any time. When In Baguio Travel is committed to making this process simple and transparent. You can delete your account directly inside the app, or request deletion by email if you cannot access the app.
2. How to Delete Your Account
Option A: Delete directly in the app (fastest)
If you have the When In Baguio Travel app installed and you are signed in, you can delete your account immediately:
- Open the app and sign in.
- Go to Profile.
- Tap Account Deletion.
- Enter your password and confirm.
Your account and associated personal data will be deleted as described below.
Option B: Request deletion by email
If you cannot access the app, you can request deletion by sending an email to:
Email: joycegonzales@wheninbaguio.com
Please include the following information so we can verify your identity:
- Your registered email address
- Your full name
- Subject line: Account Deletion Request
3. What Happens After You Request Deletion
Once we receive and verify your request, we will:
- Delete your account profile, including your name, email address, and password.
- Remove your saved favorites and any account-specific preferences.
- Stop sending account-related communications to your email address.
We aim to complete account deletion requests within 7 business days.
4. Data That May Be Retained
Even after account deletion, we may retain certain information only as long as required by law or for legitimate business purposes:
- Aggregated or anonymized usage data that cannot identify you personally.
- Information required for legal compliance, fraud prevention, or security investigations.
Any retained data will be kept only for the minimum time necessary and will not be used for any other purpose.
5. Guest Users
If you use the App as a guest without creating an account, no personal account data is stored. You may simply uninstall the App from your device.
6. Contact Us
If you have any questions about account deletion or need help with your request, please contact us at: